Customer Success Enablement Manager AT Deel March 2025

About Deel

We’re revolutionizing global hiring with our $12B-valued platform that enables companies to hire anyone, anywhere. With a presence in over 100 countries and a team of 3000+ professionals, we’re shaping the future of work.

Position Overview

We seek an experienced Customer Success Enablement Manager to develop and deliver world-class enablement programs that drive customer success across our global organization.

Key Responsibilities

Program Development & Delivery
• Design and implement core CS enablement programs
• Create blended learning experiences
• Drive continuous program improvement
• Collaborate with global stakeholders

Strategic Planning
• Define program KPIs and milestones
• Track and report program effectiveness
• Develop measurement frameworks
• Ensure business alignment

Stakeholder Management
• Partner with subject matter experts
• Set clear expectations and deliverables
• Provide continuous feedback
• Build cross-functional relationships

Content Development
• Create engaging training materials
• Develop e-learning content
• Design remote delivery programs
• Ensure content quality and relevance

Required Qualifications

    Experience:
    ✓ 3+ years enablement/program management
    ✓ 2+ years Customer Success experience
    ✓ L&D qualification/relevant degree
    ✓ Tech sector background

Essential Skills

• Outstanding project management • Excellence in communication • Strong presentation abilities • Coaching and feedback expertise • Results-driven mindset

What We Offer

• Competitive compensation • Stock grant opportunities • Remote work flexibility • WeWork access where available • Customized equipment • Location-specific benefits

Location

• Remote (EMEA Time Zones)

How to Apply

Submit your application, including: • Detailed resume; • Cover letter • Portfolio of enablement programs (if available) Deel is an equal opportunity employer committed to building diverse and inclusive teams. We accommodate candidates with disabilities throughout our hiring process.

Important Notes

• Position Type: Full-time • Department: Customer Enablement • Reports to: Head of Customer Success