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General Manager Job At Gran Meliá Zanzibar
Location: Zanzibar, Tanzania
Posted: March 2025
Application Deadline: [Insert Deadline]
Job Type: Full-time
About Gran Meliá Zanzibar
Gran Meliá Zanzibar is a luxury all-inclusive resort located just 45 km from Stone Town. It offers breathtaking Indian Ocean views, private villas, infinity pools, and world-class dining. Surrounded by a natural coral reef, this sophisticated retreat provides an unforgettable experience with six restaurants, five bars, and an African-inspired spa.
As part of our rebranding from Meliá Zanzibar to Gran Meliá Zanzibar, we seek an exceptional General Manager to lead our team and elevate our resort’s luxury hospitality experience.
Position: General Manager
As General Manager, you will play a key leadership role, directly supporting the Managing Director and overseeing all hotel operations. Your mission is to drive excellence, efficiency, and innovation across all departments, ensuring exceptional guest experiences and strong business performance.
Key Responsibilities
✔ Lead & Inspire – Motivate and manage high-performing teams, ensuring outstanding service quality and efficient workflows.
✔ Operational Excellence – Oversee the smooth implementation of Meliá Hotels International policies and procedures, aligning them with strategic objectives.
✔ Financial Performance – Analyze business results, optimize revenue streams, and maintain cost efficiency while upholding luxury service standards.
✔ Guest Experience – Maintain the highest levels of customer satisfaction, ensuring memorable experiences for all guests.
✔ Stakeholder Relations – Manage relationships with property owners, investors, and key partners, demonstrating strong diplomacy and business acumen.
✔ Talent Development – Implement strategies to attract, develop, and retain top hospitality talent, fostering a collaborative work environment.
✔ Adaptability & Problem-Solving – Navigate operational challenges specific to Zanzibar, demonstrating resilience and innovative solutions.
Qualifications & Experience
- 3–4 years of experience as a General Manager in an upscale resort.
- Proven track record in managing luxury resorts, preferably in African destinations.
- Strong expertise in hospitality operations, including guest services, revenue management, and team leadership.
- Experience in high-end international hospitality brands.
- Ability to manage relationships with property owners with diplomacy and professionalism.
- Fluency in English is mandatory.
- Knowledge of hotel management IT tools.
- Strong skills in Human Resources Management & Talent Development.
Must be able to relocate and reside in Zanzibar.
Why Join Gran Meliá Zanzibar?
- Global Career Growth – Meliá Hotels International offers limitless opportunities to work in multiple countries.
- Exclusive Employee Benefits – Enjoy perks like My MeliáRewards & My MeliáBenefits for discounts, flexible compensation, and wellness programs.
- Diversity & Inclusion – We promote a culture of equality, diversity, and sustainability in our workforce.
- Be Part of a Luxury Brand – Lead one of Zanzibar’s premier resorts, delivering unforgettable guest experiences.
How to Apply
Interested candidates can apply through the following link:
Join us and take your hospitality leadership career to the next level!
Apply today and become part of the Gran Meliá Zanzibar experience!
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